Ho Chien can offer a stable, family-oriented atmosphere and a complete benefits package. Ho Chien provides training for career development.

Ho Chien is an equal opportunity employer.
 

Please read:
The job functions referenced are inclusive of Ho Chien's sales needs and specific job responsibilities will be assigned based on the individual strength of each team member.

SALES MANAGER

Location: La Verne, California, U.S.A.

This highly visible, full-time inside sales position requires a bachelor's degree, or equivalent experience, and a minimum of 2 years experience in outside sales. In addition to direct sale calls, you will maintain and support a strong team of Manufacturers' Reps and Distributors in the assigned territory to maximize sales.

We desire a self-motivated individual with a track record of achievements and leadership that is dedicated to exemplary customer service. A working knowledge of MS Office software, including Netscape, is required.

The ideal candidate will have experience in the connector component and/or electronics industry with an emphasis on technical sales to OEM and/or Distributor accounts.

Job responsibilities include but are not limited to:

• Proactively, develop new, and maintain current business by identifying opportunities and building strong, long term relationships with customers.
• Consistently, provide customers with value added sales and technical assistance.
• Assist Manufacturers' Reps and Distributors to develop new business and service existing customers, to include sales, product, and technical training.
• Diligently, ensure customer satisfaction and resolve problems in a timely manner.
• Develop an extensive working knowledge of domestic and international approval agency requirements and technical information, as they relate to the connector industry.
• Continuously, stay abreast of industry trends and opportunities through research, trade magazines, technical articles, customer visits, etc.
• Regularly record and update sales information, using Ho Chien computer applications.
• Provide rapid responses and follow-up to customers, sales reps and distributors.
• Provide input and participate in the development of sales and marketing plans.
• Complete sales, follow-up, expense and other reports in a timely manner.
• Assist with Sales Bulletins when required.

Required Skills:

• A working knowledge of basic electrical principles and blueprint reading.
• Excellent communication and customer service skills.
• Self motivated with strong organizational and follow-up skills.
• Ability to learn rapidly and work independently with minimum supervision.
• Leadership, initiative and attention to detail.
• Strong technical abilities and aptitude. Engineering background or experience in a related industry is preferred.

INSIDE SALES

Location: La Verne, California, U.S.A.

This full- time position requires an experienced customer service/support professional who will serve as the key inside contact and support person to Ho Chien's valued Distributor Network and assigned customers. Position requires a self-motivated, detail-oriented individual with exceptional technical, analytical and communications skills. Must be PC literate with a working knowledge of MS Word, Access, Excel and Outlook. A strong work ethic, demonstrated reliability, positive attitude, and the ability to work with minimal supervision are absolutely essential in this highly visible position.

The ideal candidate will pocess prior sales and/or customer support experience in a technical environment, a two or four year degree preferred and the ability to work in a fast-paced, multitasked environment.

Job responsibilities include but are not limited to:

• Provide exemplary customer service by serving as the key contact and relationship for Ho Chien's distributor network and assigned customers.
• Develop an extensive working knowledge of connectors and the industry.
• Provide quotations and delivery information for stock items.
• Receive and forward quotations and orders for customers in designated territory to Order Processing Department.
• Provide rapid and thorough quotation and inquiry follow-up.
• Regularly, provide assistance to Ho Chien's Manufacturers Sales Representatives.
• Enter and manage information using Ho Chien's database management systems.
• Provide accurate daily communication and responses to manufacturing via e-mail.
• Ensure rapid resolution of customer complaints by assisting with investigations and coordinating with internal departments, management and responsible manufacturer.
• Regularly, interface with Engineering on technical issues and drawing requests.
• Continuously, provide updates and reports to Sales Manager on customer issues.
• Provide input and assistance for continuous improvement to Office Manager.
• Assist Accounting, Operations, etc., to resolve problems in a timely manner.
• Process and coordinate RMA's and NCR's with manufacturing, engineering and customer.
• Assist with answering telephones and other duties as required.

• PC literate with a working knowledge of MS Office software, including Outlook, Word, Excel and Access Excellent typing, verbal and written communication skills.
• Exemplary customer service skills and attitude.
• Self motivated with strong organizational and follow-up skills.
• Ability to learn rapidly and work independently with minimum supervision.
• Excellent analytical skills and attention to detail.
• Highly developed interpersonal skills.
• Ability to learn rapidly and work effectively with minimum supervision.
• Leadership and initiative.
• Strong technical abilities and aptitude.

OUTSIDE SALES

Location: La Verne, California, U.S.A.

This highly visible, full-time outside sales position requires a bachelor's degree, or equivalent experience, and a minimum of 2 years experience in outside sales. In addition to direct sales calls, you will maintain and support a strong team of Manufactures Reps and Distributors in the assigned territory to maximize sales.

We desire a self-motivated individual with a track record of achievements and leadership that is dedicated to exemplary customer service. A working knowledge of MS Office software, including Outlook, is required.

The ideal candidate will have experience in the connector component and/or electronics industry with an emphasis on technical sales to OEM and/or Distributor accounts.

Job responsibilities include but are not limited to:

• Proactively, develop new, and maintain current business by identifying opportunities and building strong, long term relationships with customers.
• Consistently, provide customers with value added sales and technical assistance.
• Assist Manufacturers Reps and Distributors to develop new business and service existing customers, to include sales, product and technical training.
• Diligently, ensure customer satisfaction and resolve problems in a timely manner.
• Develop an extensive working knowledge of domestic and international approval agency requirements and technical information, as they relate to the connector industry.
• Continuously, stay abreast of industry trends and opportunities through research, trade magazines, technical articles, customer visits, etc.
• Regularly record and update sales information, using Ho Chien computer applications.
• Provide rapid responses and follow-up to customers, sales reps and distributors.
• Provide input and participate in the development of sales and marketing plans.
• Complete sales, follow-up, expense and other reports in a timely manner.
• Assist with Sales Bulletins when required.

Required Skills:

• A working knowledge of basic electrical principles and blueprint reading Excellent communication and customer service skills.
• Self motivated with strong organizational and follow-up skills.
• Ability to learn rapidly and work independently with minimum supervision.
• Leadership, initiative and attention to detail.
• Strong technical abilities and aptitude.
• Engineering background or experience in a related industry is preferred.